What if your customers (patients and/or referring sources) could
- schedule, screen and complete intake steps at their convenience (24/7) without contacting your staff?
- do so via their preferred communication channel - telephone, online, texting?
- didn't need to wait for them to contact you but your system reached out to them?
- could market to referring offices one phone number for patients to schedule ANY service (24/7) you provide?
- could message anyone in your organization avoiding time consuming calls?
- saw the referral progress and could anticipate their next patient contact?
- were notified and had immediate access to your newly opened capacity?
What if this was possible WITH your current system?
Overview
Rapid Intelligent Scheduling extends your system into the marketplace with a selection of user friendly methods for booking your services. Users, patients and referring medical providers, who formally had to interact with your organization to schedule a service now can skip contacting you and conveniently book (24/7) directly using a self service system (rapid) containing multiple everyday communication channels while quality is controlled via a unique database design (intelligent) and, if required supported by live agents 24/7 for personal assistance, continuously syncing with your internal systems using a single interface.
We can also leverage any communication channels you already have in place such as texting, chat, email, telephone and website. Improve your competitive advantage and market share with better accessibility and service.
Functionality is not the only differentiator however. Deployed using our 30+ years of healthcare operations improvement consulting experience, it becomes a strategic competitive advantage.
We can also leverage any communication channels you already have in place such as texting, chat, email, telephone and website. Improve your competitive advantage and market share with better accessibility and service.
Functionality is not the only differentiator however. Deployed using our 30+ years of healthcare operations improvement consulting experience, it becomes a strategic competitive advantage.