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rapid intelligent scheduling
ACCESSIBILITY + AUTOMATION + CONNECTIVITY
Our application vendors operate in a variety of security mandated environments - Healthcare; Finance; Government.
They meet multiple security requirements such as: HIPAA; PCI; SOC2 / SOC3; NIST; GDPR; CCPA and conduct 3rd party penetration testing. All applications, except telecom, employ AWS hosting and its security tools. Telecom applications maintain their own data for structural security reasons. Telecom and Texting applications may be sourced from multiple vendors that are applied according to your operational need. |
applications Compliance
Application |
HIPAA |
SOC (2/3) |
PCI DSS |
HITRUST HITECH |
ISO 27001 |
SSAE 16 |
3rd Party Audits |
SLA/BAA |
Database |
+ |
+ |
+ |
+ |
+ |
+ |
||
Interface (Redox) |
+ |
+ |
+ |
+ |
+ |
|||
Telecom |
+ |
+ |
+ |
+ |
+ |
+ |
+ |
|
Texting / Video Call |
+ |
+ |
+ |
|||||
User Data Upload |
+ |
+ |
+ |
+ |
+ |
+ |
+ |
+ |
data management
Application |
Repository |
Transit / At Rest Encryption |
Access Control |
Redunduncy / Back Up |
Self Adjust Data Security Capability |
Database |
AWS |
+ |
RRO |
+ |
+ |
Interface (Redox) |
AWS |
+ |
NA |
+ |
+ |
Telecom |
In-house SSAE-16 Certified SOC Type II compliant data centers |
SBC / + |
NA |
+ |
+ |
Texting / Video Call |
AWS |
+ |
RRO |
+ |
+ |
User Data Upload |
AWS |
+ |
Upload Link only |
+ |
+ |
Legend: RRO = Record Level; Role; Organization SBC = Session Border Control (telephone conversation protection) NA = No User Access (Data Transferred via other channel)